Policybazaar.com
Website:
policybazaar.com
Job details:
Customer Service Executive
- Location: Gurugram, Haryana
- Contact Person -Shaba Khan
9667462538
shabakhan@policybazaar.com
- Interview Mode- Face-to-Face (No Virtual Interviews)
- Qualification- Graduate
- Experience- 0-3 yrs (Freshers are welcome)
- Salary Package- 3 LPA to 4.2 LPA
Responsibilities
- Communicate with customers via phone, email and chat
- Providing complete information about the product to the customer.
- Solving all product or service related issues of the customers.
- Preparing the Customer Service Guidelines
- Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
- Making products and services reports by collecting and analyzing the information provided by the customers.
Qualifications and Experience
- Graduation.
- Fresher or Experience
- Ability to communicate effectively in English language.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Click on Apply to know more.