Website:
nowxprt.com
Job details:
🚀 We’re Hiring: Customer Support Executive (US Voice Process)
📍 Location: Mumbai / Thane
💰 Salary: Up to ₹33,000 in-hand
🗓️ Working Days: 5 days/week
🔄 Shifts: Rotational (US Shift)
📆 Offs: Rotational
🔎
Role Overview
We are looking for dynamic and customer-focused professionals for a US Voice Process. The role involves handling international customer interactions, resolving queries, and delivering a high-quality customer experience.
✅
Eligibility Criteria
- 🎓 Qualification: HSC / Graduate
- 💼 Experience: Minimum 6 months in BPO (Voice Process mandatory)
- 🗣️ Skills: Excellent English communication skills (verbal & written)
- ⚡ Immediate joiners preferred
💼
Key Responsibilities
- Handle inbound/outbound customer calls for US clients
- Resolve customer queries efficiently and professionally
- Maintain high levels of customer satisfaction
- Accurately document interactions in the system
- Meet quality and performance metrics
Click on Apply to know more.