Website:
mdproperties.co
Job details:
Company Description
Founded in 2008, MD PROPERTIES PRIVATE LIMITED is built on the pillars of honesty, integrity, and customer satisfaction. With a passionate and dedicated team of real estate professionals, the company is committed to providing high-quality, affordable properties that enhance the lives of their clients. By continuously innovating and improving service standards, MD PROPERTIES strives to transform aspirations into reality while contributing positively to societal growth. The company aims to create exceptional residential and commercial spaces, ensuring customer fulfillment and a sustainable future.
Role Description
This is a full-time on-site role for a Customer Service Representative, based in Kolkata. Daily responsibilities include providing excellent customer service, addressing inquiries, resolving customer issues, and ensuring a positive customer experience. The role involves maintaining clear communication, facilitating customer satisfaction, and actively supporting client needs to build strong and trusted relationships.
Qualifications
- Strong skills in Customer Service, Customer Support, and Customer Satisfaction
- Ability to manage and enhance the Customer Experience
- Effective communication and problem-solving skills
- Proficiency in conflict resolution and handling customer concerns with professionalism
- Ability to work in a collaborative team environment
- Strong time management and organizational skills
- Prior experience in customer service or a related role is beneficial
- Bachelor’s degree or equivalent relevant experience
Click on Apply to know more.