Website:
magpieplacementservices.com
Job details:
Hiring: Customer Service Representative (International Voice Process)
We are looking for dynamic and customer-focused individuals to join a leading global customer support process. If you have prior BPO experience and strong communication skills, this is your chance to level up.
Job Role: Customer Service Representative (International Voice)
Key Responsibilities:
- Handle inbound/outbound customer queries via voice support
- Resolve customer concerns related to orders, payments, and general inquiries
- Deliver a high-quality customer experience with every interaction
- Maintain accurate records of customer interactions
Eligibility Criteria:
- Any Graduate / Undergraduate
- Freshers and experienced both are eligible
- Strong English communication skills (spoken & written)
- Comfortable working in rotational shifts
Preferred:
- Experience in customer support
Compensation:
- Salary up to ₹35,000 CTC + Upto 8k incentives + Upto 4k travel allowance
Selection Process:
- HR Round
- Operations Round
- Versant Test: C1 Level (US Voice)
Work Schedule:
- 5.5 days working
- Rotational shifts & weekly offs
Transportation:
- ₹180 × number of night shifts (for male employees)
- One-sided cab facility for female employees during odd hours
Why You Should Apply:
- Work with a globally recognized support process
- Fast-paced environment with growth opportunities
- Exposure to international customer handling
Click on Apply to know more.