Website:
Job details:
Company Description
Corenet Tech is a growing leader in digital marketing and web application development, specializing in helping brands succeed in competitive markets. We provide strategic planning, data analysis, and marketing implementation to create measurable impact. With a focus on innovation and results, we empower clients to achieve their goals while contributing to the evolution of digital marketing. Visit our website at www.corenettechltd.com or contact us at +91-98981-96077 to learn more.
Role Description
We are seeking a dedicated and motivated Customer Service Representative for a full-time, on-site position based in Surat. In this role, you will be responsible for managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Daily tasks include addressing customer concerns through various communication channels, providing accurate information, maintaining customer records, and collaborating with internal teams to enhance the overall customer experience.
Qualifications
- Strong skills in Customer Service and Customer Support
- Experience in fostering Customer Satisfaction and delivering exceptional Customer Experience
- Ability to work effectively with customers to address concerns and resolve issues
- Excellent verbal and written communication skills
- Basic understanding of digital tools and CRM software is a plus
- Proven ability to handle multiple tasks and work in high-pressure environments
- A high school diploma or equivalent; additional certifications in customer service or related areas are a plus
Click on Apply to know more.