Website:
camelliastaffing.com
Job details:
Job Title: Customer Service Representative (Chat)
Company: Our Client (Leading BPO Organization in Gujarat)
Location: In-person
Employment Type: Full-Time, Permanent
🚀 Start Your Career in a Global BPO – No Degree Required, Just Strong English Skills
Looking to kickstart your career with a top BPO company?
If you have strong written English and a customer-first mindset, this opportunity is designed for you.
Join one of Gujarat’s largest BPO organizations and work with global clients while building a stable, high-growth career from day one.
About the Client
Our client is one of the largest and most reputed BPO organizations in Gujarat, known for delivering world-class customer experience solutions across international markets. With a strong focus on employee growth and performance, they offer a fast-paced and rewarding work environment.
Compensation
Salary Range: ₹23,000 – ₹40,000 per month
Typical Offered Range: ₹26,000 – ₹35,000 (based on experience)
Performance-based incentives and additional benefits
Role Overview
As a BPO Associate (Chat Process), you will handle customer interactions across multiple non-voice platforms such as chat, email, and social media. Your role is to deliver quick, accurate, and empathetic solutions that elevate the overall customer experience.
Key Responsibilities
- Handle customer queries via chat, email, and social platforms
- Provide clear, accurate, and timely responses
- Understand issues and resolve them effectively
- Maintain professionalism and empathy in written communication
- Ensure high customer satisfaction standards
- Collaborate with internal teams for faster resolutions
Eligibility Criteria
- Minimum Qualification: 12th Pass
- Candidates currently pursuing graduation are not eligible
- Freshers are welcome to apply
Required Skills
- Excellent written English communication (grammar, spelling, clarity)
- Basic computer and typing skills
- Strong comprehension and problem-solving ability
- Customer-focused approach
- Ability to multitask in a fast-paced environment
Work Environment & Shift Details
- Rotational Shifts (24/7 environment)
- Rotational Week Offs
- Work Mode: In-person
Training & Development
- 3 months structured training (no leaves allowed during training)
- Hands-on learning and skill development
- Opportunity to become a subject matter expert
- Long-term career growth opportunities
What You Can Expect
- Supportive leadership and structured growth
- Dynamic and inclusive workplace
- Career advancement opportunities
- Continuous learning environment
- Attractive salary with performance incentives
Click on Apply to know more.