Customer Service Officer (Japan desk) || Chennai || Work from office
Sunrise Job Consultancy
- Location
- Chennai, Tamil Nadu, India
- Job type
- Full-time
Required skills
- communication skills
- customer service
- NAT
About the role
Sunrise Job Consultancy
Website:
sunrisejobconsultancy.com
Job details:
Job Profile & Responsibilities:
Job Responsibilities:
- To work as an interpreter.
- Written/verbal communication with clients in Japanese.
- Follow-up with clients and concerned departments
- Provide quality customer service on every call.
- Communicate clearly and effectively with Clients
- Regular interactions with key clients to know the feedback
- Manage relationships with existing clients.
- Respond to and follow up enquiries/issue using appropriate methods
- Supporting BD/Sales/Operation team as and when necessary with regard to Japanese language
Skills:
- Must have cleared JLPT N3 /N2/N2 or NAT Q2 /Q1 level
- Strong interpersonal and communication skills (verbal and written).
- Ability to work effectively under pressure and build relationships at all levels.
- Willingness to work on Sundays and trave
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