Customer Service Manager in NoidaNytarra Naturalsfull-timeAbout the role Nytarra Naturals Website: nytarra.in Job details: Key Responsibilities Convert Intent into Commitment Call customers who opt for COD and warmly confirm orders Reduce cancellations by building confidence and excitement Handle objections like a pro and increase successful deliveries Be the Voice of Nytarra Represent the brand with clarity, warmth, and personality Help customers understand products, fragrances, and usage Create a premium, memorable interaction in under 2 minutes Own the Delivery Journey Act as the single point of contact (POC) till order delivery Proactively follow up on delayed or stuck shipments Ensure customers feel informed, supported, and valued Save & Recover Orders Identify at-risk orders (fake COD, hesitation, delays) Re-engage customers and bring lost orders back to life Capture Insights from the Frontline Share customer feedback, objections, and patterns Help improve scripts, products, and overall experienceAbout Company: Nytarra: 'Having Deep Roots'- that's the underlying essence of our simple skin & hair care line meant not only to protect and nourish but also to encourage you to take time for self-care rituals while reconnecting with nature. Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.