BVC Logistics
Website:
bvclogistics.com
Job details:
Handling customer grievances & complaints through e-mails, telephonic conversation and meetings.
Follow up with clients for payments.
Handling all inbound calls from the customers and resolving their queries, complaints and request.
Ensuring customer satisfaction.
Customer Resolutions for their various services and technical problems.
About Company: BVC Logistics is India's largest domestic secure logistics enterprise, handling the logistics of over 40% of India's domestic trade of diamonds and jewellery, operating since 1975. BVC Logistics works with over 9000 customers across India with solutions ranging from B2B secure transportation and vaulting to e-commerce logistics and exhibition management. With a strong focus on technology, BVC sets benchmarks in secure transportation standards for the industry. Each customer is provided with customized value-added services through BVC's award-winning customer service.
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