People Interactive
Website:
peopleinteractive.in
Job details:
What Youll Do
- Be the dedicated relationship partner for VIP Shaadi members post-sale
- Understand member preferences and help identify their ideal match
- Call and connect with high-quality prospects on behalf of the member
- Set up mutually consented meetings between potential matches
- Ensure timely renewals and proactive engagement throughout their journey
- Guide, counsel, and support the member like a true partner in their search
- Maintain high service standards, timely resolutions & meticulous documentation
- Handle escalations with grace, maturity, and solutions-focused thinking
- Respect diverse traditions, preferences, and cultural nuances in every interaction
- Always go above and beyond to deliver the VIP promise
What You Bring to the Table
- 1+ year of experience in customer service, client servicing or relationship management
- A natural passion for people, relationships & making customers smile Strong attention to detail + excellent organizational skills
- High emotional intelligence and empathy
- Infinite patience + persuasive communication
- Clear, confident communication in English + Tamil
- Self-motivated and committed to exceeding customer expectations
Interview Location:
People Interactive (I) Pvt Ltd - Shaadi.com
No 40, 7th Floor, Prashanth Gold Tower,
North Usman Road, T Nagar, Chennai - 600 017
Click on Apply to know more.