Alliance Recruitment Agency
Website:
alliancerecruitmentagency.com
Job details:
💼 Role Overview
We are looking for a dynamic and proactive Client Servicing Executive to manage client relationships, ensure seamless coordination, and deliver exceptional service. You will act as the key link between clients, recruiters, and franchise partners.
🔑 Key Responsibilities
Client & Account Management
- Build and maintain strong client relationships
- Understand client requirements and provide tailored solutions
- Ensure high client satisfaction and retention
Service Delivery & Support
- Coordinate interviews between clients and candidates
- Track KPIs such as placements and client feedback
- Resolve client issues promptly
Communication & Coordination
- Act as a bridge between clients and internal teams
- Maintain accurate records of client interactions and updates
- Prepare reports and performance updates
Performance & Growth
- Monitor account performance and revenue
- Identify upselling/cross-selling opportunities
- Share insights to improve service quality
🎯 Requirements
- Bachelor’s degree (MBA preferred)
- 2+ years in client servicing/account management (recruitment/consulting preferred)
- Strong communication & interpersonal skills
- Good problem-solving and organizational abilities
- Experience with CRM tools (HubSpot preferred)
- Self-driven and detail-oriented
Click on Apply to know more.