BCH ELECTRIC LTD
Website:
bchindia.com
Job details:
Company Description
BCH Electric Limited, established in 1965, is a leading manufacturer and distributor of premium low voltage electrical and electronic products in India. The company operates through 32 sales offices, 60 resident engineer locations, and a vast network of 650 distributors, with exports to over 25 countries. Known for its high-quality and reliable products, BCH serves industries with demanding applications. With state-of-the-art manufacturing facilities in multiple locations, including a modern plant in Rudrapur, Uttarakhand, BCH ensures innovative and eco-friendly production of products like enclosures, wires, cables, air circuit breakers, and automation products. The company continues to expand its product range and invest in advanced manufacturing technologies to meet global demands.
Role Description
The Customer Service Engineer will play a vital role in providing technical support and ensuring customer satisfaction. Responsibilities include addressing customer queries, conducting troubleshooting, providing field service, and delivering high-quality customer and technical support. This is a full-time, on-site role based in Patna.
Qualifications
- Strong skills in Customer Satisfaction and Customer Support
- Experience in Field Service and handling on-site customer requirements
- Proficiency in Technical Support and Troubleshooting issues
- Excellent communication and interpersonal skills
- Ability to work independently and effectively manage time
- Educational background in Engineering or a related technical field
- Willingness to travel within the region as required
- Experience in the electrical or electronics industry is a plus
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