Conversion Pro LLP
Website:
conversionprollp.com
Job details:
As a Customer Service/Customer Support intern at Conversion Pro LLP, you will have the opportunity to enhance your effective communication skills and showcase your proficiency in both written and spoken English. Your role will be crucial in providing top-notch customer service to our clients and ensuring their satisfaction.
- Respond to customer inquiries and provide timely and accurate information.
- Assist customers with product or service-related issues and escalate complex cases to the appropriate team members.
- Maintain a positive and professional attitude while interacting with customers via phone, email, or live chat.
- Work collaboratively with the sales and marketing teams to address customer feedback and improve overall customer experience.
- Keep detailed records of customer interactions and transactions to track trends and identify areas for improvement.
- Participate in training sessions to enhance your customer service skills and product knowledge.
- Contribute ideas for process improvements and actively participate in team meetings to share best practices.
If you are passionate about delivering exceptional customer service, have excellent communication skills, and are eager to learn and grow in a dynamic work environment, we want you on our team! Apply now to kickstart your career in customer support with Conversion Pro LLP.
About Company: We are a web design and marketing firm in Pune. Our core profile is conversion optimization for small/medium e-commerce retail stores in the UK and US.
Click on Apply to know more.