Ram Fincorp
Website:
ramfincorp.com
Job details:
Company Description
Ram Fincorp is a trusted RBI-registered NBFC that specializes in providing quick, easy, and affordable personal loans to salaried professionals. Known for its instant loan disbursal process, funds can be credited to your bank account within just 30 minutes. Ram Fincorp focuses on innovation to make borrowing a simple, transparent, and seamless experience. Offering loans at some of the lowest interest rates in the industry, the company ensures customers can manage their financial needs without undue burden.
Role Description
Customer Support Executive (Payday Loan) – Assist customers with loan applications, repayments, and queries while ensuring quick resolutions, compliance, and a smooth borrowing experience.
Qualifications
- Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction.
- Strong understanding of Customer Experience enhancement and a customer-first mindset.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to manage multiple tasks and resolve customer issues efficiently and professionally.
- Experience in customer service roles with familiarity in handling diverse customer needs.
- Previous experience in the financial services sector is an added advantage but not mandatory.
- Graduation is required, and additional certifications in customer service will be considered a plus.
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