Eureka Forbes Ltd
Website:
eurekaforbes.com
Job details:
Company Description
Established in 1982, Eureka Forbes Ltd. is a trusted name in Indian households, dedicated to promoting healthier living through water purification systems, vacuum cleaners, air purifiers, and security solutions. As part of Advent International, Eureka Forbes is Asia's largest direct sales organization, reaching 1.5 million homes annually with the help of 7,000 direct personnel. With an expansive network spanning over 131 cities, 398 towns, and 10,000 dealers, the company is committed to providing exceptional products and after-sales service through 1,500 service centers and 4,500 trained technicians. Eureka Forbes has been recognized with numerous awards and accolades, including being featured in Forbes Asia magazine and cited as a case study by prestigious institutions like Harvard Business School.
Role Description
This is a full-time on-site role for a Customer Sales Specialist, based in Kolkata. The role involves supporting and achieving sales targets by engaging with customers, understanding their needs, and presenting tailored solutions. Key responsibilities include delivering exceptional customer service, providing product demonstrations, and maintaining customer relationships. Additional duties may include coordinating with the sales team, documenting customer feedback, and participating in training to stay updated with product knowledge and sales strategies.
Payroll: Quess
Education requirements: 12th Pass / Graduate / Diploma / ITI
Salary (state wise): West Bengal: ₹12,770 per month (Fixed – NTH)
Odisha: ₹12,200 per month (Fixed – NTH)
Incentives: Fixed Incentive: ₹7,500 after completion of monthly target, variable Incentive: 5% of overall revenue beyond target.
Benefits: PF, ESIC, Gratuity, Festive Bonus, Referral Bonus, Performance Incentives.
ROLES & RESPONSIBILITIES:
. Lead generation through door-to-door knocking and field prospecting.
• Product demonstrations at customer residences.
• Building strong customer relationships.
• Explaining product features, benefits, and pricing clearly.
• Handling digital leads from online platforms and call centres.
• Achieving assigned monthly sales targets.
• Ensuring customer satisfaction and service quality.
• Customer ID creation, documentation, and order collection.
• Participation in BTL activities like canopy activations, society programs, exhibitions, and trade
shows.
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