Website:
swiftcomtech.net
Job details:
Company Description Swiftcom Tech is a growth-focused technology and services company that combines innovation, strategy, and measurable results to support clients worldwide. The organization delivers scalable solutions across sales and marketing BPO, software development, marketing automation, digital marketing, CRM integration, and web development. Swiftcom Tech partners closely with businesses of all sizes, from startups to enterprises, to turn ideas into impactful outcomes and long-term customer value. By aligning closely with client goals, the company helps accelerate growth, streamline operations, and enhance customer engagement.
Role Description The Customer Sales Representative is a full-time, on-site position based in Dallas, TX. In this role, the individual will handle inbound and outbound customer calls, present solutions and services, and proactively drive sales opportunities across Swiftcom Tech’s offerings. Daily responsibilities include identifying customer needs, explaining product and service benefits, following up on leads, and maintaining accurate records in CRM and other sales tools. The role also involves collaborating with marketing and operations teams to support campaigns, assist with lead qualification, and provide consistent, professional customer support. The successful candidate will be expected to meet defined sales and customer experience targets while upholding Swiftcom Tech’s client-centric standards.
Qualifications
- Strong customer service and communication skills, including active listening, clear verbal communication, and professional email etiquette.
- Sales-focused abilities such as prospecting, lead follow-up, negotiation, and closing, with experience in inbound and outbound call environments.
- Comfort with CRM systems and basic sales tools, including data entry, lead tracking, and maintaining accurate customer records.
- Ability to understand and explain technology-driven services (software, digital marketing, BPO solutions) in simple, customer-friendly language.
- Organizational and time management skills, including managing call queues, prioritizing leads, and meeting performance targets.
- Team-oriented mindset with the ability to collaborate across sales, marketing, and operations while working independently when needed.
- High school diploma or equivalent required; an associate or bachelor’s degree in Business, Marketing, Communications, or related field is beneficial.
- Previous experience in customer sales, call center, or BPO environments is preferred; experience in technology or digital services is an advantage.
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