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Job details:
Job Requirements
Job Title: Customer Relationship Officer - Retail Sales
Company Name: KG TECHNOLOGIES
Location: Goa, Goa
Salary: ₹20,000 - ₹30,000 per month
Employment Type: Full Time
Job Description
Are you a people person with a passion for providing excellent customer service? KG TECHNOLOGIES, a leading company in the tech industry, is seeking a dynamic and enthusiastic Customer Relationship Officer to join our retail sales team in Goa.
As a Customer Relationship Officer, you will be the face of our company at the retail counter, assisting customers with their inquiries, recommending products, and ensuring a delightful shopping experience. Your friendly and professional demeanor will be essential in building and maintaining strong customer relationships.
Key Responsibilities
- Greet and assist customers with their product queries and purchases.
- Provide product knowledge and recommendations based on customer needs.
- Handle customer complaints and resolve issues promptly to ensure customer satisfaction.
- Maintain the cleanliness and organization of the retail counter and display areas.
- Collaborate with team members to achieve sales targets and deliver outstanding customer service.
- Keep abreast of product updates and promotions to share with customers.
- Process transactions accurately and efficiently.
Required Qualifications
- Education: Minimum of 10th Standard / SSLC.
- Experience: Freshers are welcome to apply; no prior experience required.
- Gender: This position is open to all genders.
- Job Type: Full Time, offering day shifts for a healthy work-life balance.
- Working Days: You will enjoy 5 days of work each week, allowing for ample personal time.
Salary And Benefits
In addition to the competitive salary ranging from ₹20,000 to ₹30,000 per month, KG TECHNOLOGIES values its employees and offers attractive incentives, including fuel and phone allowances. You will be working in a vibrant and supportive environment that encourages professional growth and career advancement.
FAQs
Q. What does a Customer Relationship Officer do?
- As a Customer Relationship Officer, your main responsibility is to provide exceptional customer service at the retail counter. You will assist customers with their inquiries, offer product recommendations, handle complaints, and process transactions efficiently.
- Is prior experience required for this position?
- No, we welcome freshers to apply for this role. We believe in providing comprehensive training to ensure you excel in your responsibilities.
- What are the working hours like?
You will enjoy day shifts and work five days a week, allowing you to maintain a healthy work-life balance.
- Are there any additional benefits offered?
- Yes, apart from the competitive salary, we offer attractive incentives, including fuel and phone allowances.
Click on Apply to know more.