Website:
flexabilityphysio.com
Job details:
Company Description
FlexAbility Physiotherapy and Rehabilitation Clinic is a premier center in India specializing in physiotherapy and sports rehabilitation. With locations in Koramangala and Jayanagar, Bangalore, we provide expert care tailored to sports injuries, post-surgical recovery, and a wide range of musculoskeletal and neurological conditions. Our dedicated team combines advanced techniques with personalized treatment to help individuals recover faster and improve their mobility. We emphasize empowering patients to take charge of their recovery journey through expert guidance, innovative technology, and compassionate care, making us a trusted name in physiotherapy.
Role Description
This is a full-time, on-site role based in Bengaluru for a Customer Relationship Management (CRM) Specialist. The CRM Specialist will focus on building and maintaining strong customer relationships, ensuring high levels of client satisfaction, and driving customer retention. The role involves overseeing customer interactions, managing sales efforts to meet targets, analyzing customer data, and contributing to the implementation of CRM strategies. The CRM Specialist will collaborate with different teams and oversee project management for client-related initiatives to ensure seamless processes and outcomes.
Qualifications
- Strong skills in Customer Relationship Management (CRM) and Sales
- Effective Communication skills to build and maintain client relationships
- Proficiency in Analytical Skills for data-driven decision-making
- Project Management abilities to handle customer-related initiatives
- Ability to work collaboratively and contribute to a team-oriented environment
- Relevant experience in customer relationship or client-facing roles
- Proficiency in CRM software and related tools is an advantage
- Bachelor's degree in Business Administration, Marketing, or a related field
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