The Formularx
Website:
theformularx.com
Job details:
Job Title: CRM & Brand Coordination Executive
Location: Sector-63, Noida, Uttar Pradesh, India
Join: Immediate joiners preferred
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About Us
The Formularx is a fast-growing science-led dermo-cosmetic brand built on skin barrier science, founded by scientists. We are looking for a Customer Relationship Management & Brand Coordination Executive who is highly organized, detail-oriented, and skilled in MS-Excel to manage customer data, verify offers across platforms and handle customer queries and complaints with timely and empathetic resolution, Coordinate with influencers, agencies, and brand partners.
Key Responsibilities
- Manage customer queries across channels with timely, empathetic responses
- Maintain and update CRM data; generate reports using MS-Excel
- Track customer feedback, ratings, and identify improvement areas
- Support marketing with customer insights and retention efforts
- Coordinate with influencers, agencies, and brand partners
- Track campaigns, partnerships, and maintain accurate data/reporting
Skills & Qualifications
- Graduate in Commerce, Business, Marketing, or related fields.
- 0–2 years (internship or entry-level experience is acceptable).
- Advanced proficiency in MS-Excel (formulas, pivot tables, VLOOKUP, data analysis).
- Strong attention to detail & organizational skills, and excellent written and verbal communication.
- Familiarity with CRM systems is a plus.
- Analytical mindset with the ability to identify patterns and discrepancies.
What We Offer
- Hands-on experience in CRM management and reporting for a growing e-commerce brand.
- Exposure to customer management, sales platforms, and operations.
- Opportunity to work closely with the sales and marketing team.
- Dynamic, fast-paced work environment with growth opportunities.
- Immediate joining and fast onboarding.
HOW TO APPLY-
Please share your updated resume at careers@theformularx.com
Click on Apply to know more.