Website:
21centbusiness.in
Job details:
Company Name- J K Protomax Pvt. Ltd.
Job Title- CRM Executive (Sales Support & Dealer Coordination).
Location – Chinar Park, Kolkata.
Exp – 2-3 Years.
Salary - 1.92 LPA to 2.16 LPA.
Job Summary:
The CRM Executive will support the sales team by managing dealer and distributor relationships, ensuring timely follow-ups on outstanding payments, communicating schemes, and maintaining accurate sales data. The role requires strong coordination, communication, and data management skills.
Key Responsibilities:
- Maintain regular coordination with dealers, distributors, and painters.
- Conduct daily follow-ups on outstanding payments and ensure timely collection support.
- Communicate and explain new schemes, offers, and promotions to dealers and market stakeholders.
- Support the sales team with order tracking, dispatch updates, and issue resolution.
- Handle and maintain accurate sales data, reports, and CRM records.
- Make outbound calls to dealers/painters for relationship building and business development.
- Track secondary sales and market feedback from dealers.
- Assist in claim management and scheme settlement tracking.
- Ensure proper documentation and coordination for smooth sales operations.
- Provide real-time updates to management on market status and dealer activities.
Click on Apply to know more.