VIHU
Website:
vihu.com
Job details:
Job Requirements
Post Title:
Job Title: Customer Relationship Executive
Company Name: India Filings Private Limited
Location: Ekkaduthangal, Chennai, Tamil Nadu
Salary: ₹16,000 - ₹18,000 per month
Qualification: Graduation
Job Description:
Are you passionate about delivering exceptional customer service? Join India Filings Private Limited as a Customer Relationship Executive and play a vital role in fostering positive relationships with our valued clients. Your communication skills and dedication will contribute to the success of our team.
Position Overview:
As a Customer Relationship Executive, you will be a pivotal point of contact for our clients. Your responsibilities will include handling client inquiries, addressing their service requirements, and collaborating with the team to ensure seamless client interactions.
Key Responsibilities:
Engage with clients and understand their specific needs and queries.
Provide information and guidance on additional business service offerings.
Assist the team leader in achieving team goals by taking on assigned tasks.
Utilize the CRM database to access client details and history for personalized interactions.
Maintain accurate records of client interactions and update the database accordingly.
Collaborate with internal teams to ensure effective communication and problem resolution.
Participate in training programs to enhance your skills and excel in your role.
Job Requirements:
Strong communication skills and a customer-centric approach.
Ability to understand and address client inquiries effectively.
Willingness to learn and adapt to new systems and processes.
Benefits:
Competitive monthly salary ranging from ₹16,000 to ₹18,000.
Incentives and phone allowance to recognize your contributions.
Shift Schedule:
Full-time role with day shift.
Skills Required:
Proficiency in Advanced English language skills.
FAQs:
Q: What is the company's name and location?
A: The company is India Filings Private Limited, located in Ekkaduthangal, Chennai, Tamil Nadu.
Q: What qualifications are required for this role?
A: Graduation qualification is required for this role.
Q: What is the expected salary for this position?
A: The monthly salary for this position ranges from ₹16,000 to ₹18,000.
Q: Is this a full-time position?
A: Yes, this is a full-time position with day shift.
Q: What skills are required for this role?
A: Strong communication skills and a customer-centric approach are essential.
Q: What benefits are offered by the company?
A: The company provides a competitive monthly salary, incentives, and phone allowance.
Q: Will training be provided for this role?
A: Yes, adequate training will be provided to help you succeed in this role.
Q: Where is the work location for this position?
A: The work location is Ekkaduthangal, Chennai, Tamil Nadu.
Click on Apply to know more.