DLIFE Home Interiors
Website:
dlifeinteriors.com
Job details:
D’Life Interiors is seeking a proactive and customer-focused Customer Relationship Executive to join our Customer Experience team. The role involves engaging with customers after project completion to gather valuable feedback, ensuring service excellence and strengthening long-term customer relationships.
Key Responsibilities
• Contact customers upon completion of interior projects.
• Collect and document feedback on service quality and overall customer satisfaction.
• Accurately update customer responses in the system.
• Maintain professional, polite, and empathetic communication during all interactions.
• Prepare and submit daily feedback reports to the reporting manager.
Required Skills and competencies
• Strong verbal communication skills.
• Basic computer proficiency.
• Professional and customer-centric attitude.
• Confidence in handling outbound calls and conversations.
• Good listening and interpersonal skills.
Eligibility Criteria
• Any Graduation.
• Prior experience in Customer Relationship / Customer Service roles preferred.
• Freshers with strong communication skills may also apply.
Click on Apply to know more.