Website:
careereduhub.org
Job details:
Company Description
Career Eduhub is a leading platform dedicated to simplifying online higher education admissions. Partnering with accredited universities across India and globally, we assist students in discovering and enrolling in a wide range of undergraduate, postgraduate, and professional programs. By offering personalized counselling, fair university comparisons, and end-to-end support, we ensure a seamless and informed admission journey tailored to every student's needs. With a mission to make quality education accessible and affordable, Career Eduhub empowers learners to achieve academic and professional growth in today’s dynamic digital landscape.
Role Description
This is a full-time on-site role for a Customer Relationship Executive based in whitefield Bengaluru. The Customer Relationship Executive will be responsible for managing working professional, ensuring thier satisfaction, and maintaining strong relationships. Day-to-day activities include handling student inquiries, resolving issues, providing exceptional service, and coordinating with internal teams to address student needs. The role also involves fostering long-term relationships with students and generating references from existing active students.
Qualifications
- Strong skills in Customer Satisfaction and Customer Service
- Proficiency in Business Relationship Management and Client Relations
- Excellent verbal and written Communication skills
- Proactive problem-solving and conflict-resolution abilities
- Ability to work collaboratively with teams and independently manage client accounts
- Knowledge of the online education sector is a plus
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