Website:
d2dexpressgo.com
Job details:
Customer Relationship & Collection ExecutiveRecruiter: D2D Express Pvt Ltd
Location: Sector 50, Gurgaon
Compensation: 1.8-3.0 Lakh Annually
Joining: Immediate or within 10 days
Role OverviewD2D Express is hiring a Customer Relationship & Collection Executive to ensure timely payment collections from clients (corporates, primarily schools and institutions) while maintaining strong, trust-based relationships. The role requires excellent communication skills, a soft yet persuasive approach, and the ability to safeguard client goodwill while driving financial discipline.
Key Responsibilities- Call and follow up with clients to ensure timely payment collection.
- Build and nurture positive client relationships, ensuring trust in the brand.
- Convince clients effectively with polite yet impactful communication.
- Maintain detailed records of every call, follow-up, and payment status.
- Prepare daily/weekly reports on collection progress and client interactions.
- Coordinate with internal teams to resolve client queries promptly.
- Escalate issues professionally while preserving client respect.
Required Skills & Qualities- Strong verbal communication and listening skills.
- Soft-spoken yet confident and persuasive personality.
- Ability to handle sensitive conversations with tact.
- Organized and detail-oriented with strong reporting discipline.
- Proficiency in MS Excel/Google Sheets for maintaining records.
- Prior experience in client servicing, payment collection, or tele-calling preferred.
Why Join D2D Express?- Opportunity to work in a client-facing role with impact.
- Exposure to institutional clients and long-term relationship management.
- Growth-oriented environment with performance-linked rewards.
- Be part of a brand that values trust, precision, and professionalism.
📩 Interested candidates can apply on this job post or share your resume at rajnish@d2dexpressgo.com
Click on Apply to know more.