Bloom Skills
Website:
bloomskills.in
Job details:
Company Description
Bloom is a multi-channel platform dedicated to fostering creative skills and artistic expression across arts, dance, music, theatre, writing, stand-up comedy, podcasts, and public speaking. Through physical centers and a digital app, Bloom provides accessible, affordable, and convenient learning opportunities for all age groups—kids, teens, adults, and seniors. The platform inspires individuals to nurture their inner artist through hobby sessions, group workshops, events, and shows. Guided by the vision of helping everyone unleash their "Best Self," Bloom is committed to keeping creativity alive and thriving.
Role Description
This is a full-time on-site role for a Customer Relations Manager based in Bengaluru. The manager will handle day-to-day interactions with customers, ensuring excellent standards of engagement and satisfaction while addressing customer inquiries and requests. Responsibilities include maintaining customer records, managing feedback, resolving issues promptly, and collaborating with various internal teams.
The role also involves managing leads, taking care of customer satisfaction independently, and handling multiple responsibilities proactively. It focuses on building positive, long-lasting relationships with customers and contributing to their artistic journey.
Qualifications
- Strong interpersonal and communication skills for customer engagement
- Proficiency in problem-solving and conflict resolution
- Ability to organize and maintain accurate customer records and documentation
- Basic knowledge of customer relationship management (CRM) tools is an advantage
- Excellent time-management and organizational abilities
- Passion for creative arts and enthusiastically promoting artistic expression
- Currently pursuing or completed a degree in Business Administration, Communication, or a related field
- Willingness to work on-site in Bengaluru and collaborate with a team to enhance customer experiences
Click on Apply to know more.