TALENTMATE
Website:
talentmate.com
Job details:
Job Description
Experience: 1.00 + years
Salary: INR 500000-900000 / year (based on experience)
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Hybrid (Noida)
Placement Type: Full time Permanent Position
(*Note: This is a requirement for one of Uplers client - Nuaav)
What do you need for this opportunity?
Must Have Skills Required
implentation, SaaS implementation, Customer Onboarding, Enterprise customer success, Remote Support, HRMS
Nuaav Is Looking For
Customer Onboarding - Executive / Sr. Executive
Location: Noida / Hybrid |
Department: Implementation & Customer Onboarding |
Reports to: CX Lead
Job Summary
We are seeking a proactive and customer-centric Customer Onboarding Manager to lead the successful implementation of Deputy’s platform for our largest enterprise clients. This role involves managing the end-to-end onboarding journey, acting as a trusted advisor, and ensuring customers have a seamless and positive transition to the Deputy platform. You will collaborate with internal teams and provide strategic guidance, training, and support to enable long-term customer success and product adoption.
Key Responsibilities
- Lead and manage the entire customer onboarding process, ensuring timely and successful delivery of the Deputy platform to enterprise customers.
- Serve as the primary point of contact for customers throughout the onboarding journey, providing expert guidance, best practices, and consulting to optimize their platform deployment.
- Develop and communicate clear project plans, timelines, and deliverables to both internal stakeholders and customers, including regular status updates and risk assessments.
- Apply technical aptitude to accurately map and configure complex customer business structures and operational workflows within the platform to maximize ease of use, scalability, and performance.
- Design and deliver “train-the-trainer” enablement programs and comprehensive training materials that empower customers’ teams to achieve self-sufficiency.
- Partner closely with Support and Success teams to document final configurations, custom solutions, and key stakeholder information to facilitate smooth handoffs and ongoing account management.
Qualifications:
- Bachelor’s degree in Business, Technology, or related field preferred.
- Overall 1-4 years exp
- Minimum 1 years of professional experience in customer-facing roles such as delivery, implementation, professional services, or technical consulting within the SaaS industry.
- Proven ability to manage and influence large enterprise customers with strong communication and relationship management skills.
- Demonstrated technical and analytical competence, including experience with requirements specifications, process mapping, and translating business logic into technical configurations.
- Solid understanding of the SaaS implementation lifecycle from kickoff to go-live with a track record of meeting tight deadlines.
- Exceptional project execution skills and ability to communicate effectively with both technical and non-technical stakeholders.
We is dedicated to delivering exceptional customer experiences and driving product success. Join our team to play a critical role in shaping the onboarding experience and contributing to the growth of our enterprise customer base.
Send your resume on artee.puri@nuaav.com / hiring@nuaav.com
How to apply for this opportunity?
- Step 1: Click On Apply! And Register or Login on our portal.
- Step 2: Complete the Screening Form & Upload updated Resume
- Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, dont hesitate to apply today. We are waiting for you!
Job Details
Role Level: Entry-Level Work Type: Full-Time Country: India City: Noida ,Uttar Pradesh Company Website: https://www.uplers.com/ Job Function: Others Company Industry/
Sector: Technology Information and Internet
What We Offer
About The Company
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