Wedium
Website:
wedium.com
Job details:
Location: Bhubaneswar
Job Type: Full-Time / Part-Time
Job Overview
We are looking for a Customer Feedback Executive to interact with customers and collect feedback about their experience. The role involves guiding customers to share their reviews on platforms like Google and ensuring a positive customer interaction.
Key Responsibilities
- Connect with customers (in-person / phone / WhatsApp) to request feedback
- Guide customers on posting reviews on Google Maps
- Maintain daily records of customer interactions and reviews collected
- Follow up with customers politely for pending feedback.
- Represent the company in a professional and friendly manner
Requirements
- Basic communication skills (Hindi/English)
- Friendly, confident, and persuasive personality
- Basic knowledge of smartphones and apps like WhatsApp
- Ability to handle customers politely
- Freshers are welcome
Preferred Skills
- Experience in customer service, sales, or telecalling
- Good interpersonal skills
- Ability to meet daily/weekly targets
-Own Vehicle to commute
Salary & Benefits
- Performance-based incentives
Click on Apply to know more.