whizz hr
Report
Location
India
JobType
full-time
About the job
This job is sourced from a job board
WhizzHR is Hiring Customer Experience Officer in India- Work From home
Job Title: Customer Experience Officer
Job Category: Associate
Department/Group: Customer Experience
Job Type Individual Contributor
Location: Metropolitan IT Tech Cities
Travel Required: None
Level/Salary Range: 30,000 INR – 35,000/- INR
Gross Salary, Overtime, PF,
Health Insurance
Position Type: Full Time
Job Description
ROLE AND RESPONSIBILITIES
● Deal with clients’ inquiries via live chat & email.
● Perform personal clientele analysis and take actions as required.
● Handle client inquiries appropriately and ensure that high level service is provided.
● Promote available products and services to clients.
● Develop and maintain excellent relationships with prospective and existing clients.
● Cooperate effectively with other departments as required.
● Contribute to team effort by achieve targeted results.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
● Bachelors/ Master’s Degree. Any Field
MUST HAVE:
● Client handling experience in the financial services sector is a definite plus.
● Native Hindi speaker with excellent oral and written skills in English (Tamil is a plus)
● Ability to multitask and maintain a high-level of organization.
● Outstanding communication and interpersonal skills.
● Excellent computer literacy.
OTHER DETAILS:
● Work from Home until further notice.
● Equipment provided upon employment.
● Bonus upon performance.
● Potential for career and promotion upon performance.
● Big opportunity to learn and expand in the industry.
● Benefits (Social Insurance/Health).
● Preferred Age: 20 - 30 years old
Kindly send your Resume at Hello@whizzhr.com
This job is sourced from a job board This job is sourced from a job board