Customer Care Representative

Shine.com

Website: shine.com
Job details:
Job Title: Customer Support Executive (International Process)

Location: Mohali | Chandigarh | Panchkula

Shift: Rotational / Night Shift (as per process)

Working Days: 5 Days Working

Job Overview

We are looking for enthusiastic and customer-focused individuals for the role of International Customer Support Executive . The candidate will be responsible for handling customer queries, providing resolutions, and ensuring a high level of customer satisfaction for global clients.

Key Responsibilities

Handle inbound/outbound customer interactions via calls, chat, or email

Resolve customer queries and complaints effectively

Maintain high standards of customer service and professionalism

Ensure accurate documentation of customer interactions

Follow company policies and quality standards

Meet individual and team performance targets

Eligibility Criteria

Graduate / Undergraduate (Any stream)

Excellent verbal and written communication skills in English

Basic computer knowledge

Freshers and experienced candidates can apply

Salary Benefits

20,000 33,000 CTC + Incentives

5 Days Working

Cab Facility

Growth Career Advancement Opportunities

Friendly Work Environment

Preferred Skills

Strong interpersonal and communication skills

Problem-solving attitude

Willingness to work in rotational/night shifts

Customer-centric approach

Interested candidates can apply or connect for more details

Contact: Aastha Sharma:+91 86993 88532

This job is provided by Shine.com Click on Apply to know more.