Website:
soupx.health
Job details:
Job Title: Customer Executive
📍 Location: Delhi NCR
💰 Salary: ₹3–4 LPA
🏢 Company: SoupX
⏳ Joining: Immediate
Role Overview
We are looking for a customer-focused Customer Executive to handle inquiries, support customers, and ensure smooth communication across all channels.
Key Responsibilities
- Handle customer calls, queries, and complaints professionally
- Provide accurate information about products, orders, and services
- Coordinate with operations team for order tracking and issue resolution
- Manage WhatsApp, phone, and online communication channels
- Ensure high levels of customer satisfaction and experience
- Maintain records of customer interactions and feedback
- Support in improving customer retention and repeat orders
Requirements
- Good communication skills in Hindi and English
- Comfortable with in-office role and customer handling
- Basic knowledge of calls, CRM, or support tools
- Problem-solving mindset and positive attitude
- Ability to work in a fast-paced startup environment
Why Join SoupX?
- Work with a fast-growing health-focused QSR brand
- Gain experience in customer experience and operations
- Direct exposure to startup environment
- Growth opportunities within the company
Click on Apply to know more.