Website:
recruitforge.in
Job details:
Job Title: Customer Care Executive
Job Location: West Bengal
Work Mode: Remote (Work From Home) | Full-Time
Working Days: 5 Days per Week
Salary: ₹20,000 – ₹2,21,600 per month
Eligibility: Fresher & Experienced Professionals
About the Opportunity
Recruit Forge is hiring for its client, Reliance Industries Limited (RIL), for the role of Customer Care Executive. This opportunity is ideal for candidates with strong communication skills who are looking to build a career in customer support while working from home.
Role Overview
As a Customer Care Executive, you will be responsible for handling customer interactions as per company policies and guidelines. Proper training will be provided to ensure you deliver quality service aligned with company standards.
Requirements
- Fluency in Bengali and Hindi (English – average to good)
- Good communication skills
- Basic computer knowledge (MS Excel, MS Word)
- Laptop or desktop with a stable home Wi-Fi connection
Key Responsibilities
- Handle customer queries and concerns professionally
- Provide assistance according to company policies and procedures
- Maintain proper documentation of customer interactions
- Ensure customer satisfaction and timely resolution of issues
Perks
- Medical Insurance
- Flexible Working Hours
About Recruit Forge
Recruit Forge is a staffing and recruitment firm that supports organizations by managing their hiring requirements. We partner with client companies to identify suitable candidates and facilitate a structured, transparent, and efficient recruitment process.
Click on Apply to know more.