Website:
aanganshobha.com
Job details:
Company Description Aanganshobha Interior, a brand of Boltbit Interiors, is a turnkey residential and commercial interior design company with over 15 years of experience and 800+ completed projects in Pune. The company specializes in luxury home interiors, modular kitchens, wardrobes, and custom furniture, backed by a 10-year warranty. Known for trusted, end-to-end solutions, Aanganshobha Interior serves clients across key areas such as Wakad, Hinjawadi, Baner, Balewadi, Kharadi, Ravet, and PCMC. Operations are managed from the Nashik Phata office, providing personalized design and execution services tailored to diverse customer needs.
Role Description The Customer Care Executive – Aanganshobha Interior will handle day-to-day customer interactions, ensuring smooth communication between clients and the design/execution teams in the Pune Division. This full-time, on-site role involves responding to inquiries, managing follow-ups, coordinating appointments, and tracking project-related updates to maintain high customer satisfaction. The executive will assist in explaining services, warranties, and processes, address concerns proactively, and maintain accurate records of customer interactions. The role also includes supporting basic sales activities such as lead nurturing, sharing proposals, and helping customers make informed decisions about interior solutions.
Qualifications
- Strong customer support and customer service skills, with a focus on customer satisfaction.
- Excellent communication abilities, including clear spoken and written communication.
- Basic sales skills, with the ability to handle inquiries, follow-ups, and lead nurturing.
- Ability to manage multiple customer cases, maintain organized records, and work collaboratively with internal teams.
- Comfort working on-site in Pune Division, with a professional and customer-focused attitude.
- Prior experience in customer-facing roles; experience in interiors, real estate, or related fields is an advantage.
- Proficiency with common office software and communication tools; familiarity with CRM systems is beneficial.
- Minimum educational qualification: high school diploma; a degree in business, communications, or related discipline is preferred.
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