- Location
- Gurugram, Haryana, India
- Job type
- Full-time
Required skills
- Power BI
- communication skills
- compliance
- cross-functionally
- interpersonal skills
- Salesforce
About the role
Website:
Job details:
Key Skills
- Order to Cash process
- Operations Process
- Billing and Invoicing & Collection process
- Follow the SOP
- Excel and Power Point
- Good Communication skills
- How to communicate with senior leads
- Contract interpretation, Data Research
Good to have:
- Building SOP
- Salesforce knowledge
- Power BI
Role
The Role Will Be Expected To Do The Following
- Understand and ensure compliance with industry regulations and company policies.
- Perform assurance program with on-going checks on sales processes.
- Collaborate with different departments to ensure seamless communication and coordination.
- Maintain accurate and up-to-date documentation of operational procedures and policies.
- Generate and analyse reports on operational performance for management review.
- Evaluate and revise operations and procedures in response to organizational change.
- Streamline and optimize operational processes to improve efficiency.
- Maintain strict confidentiality.
All About You
- Bachelor's degree in business administration, Operations Management, or a related field.
- 2-3 year of prior experience in operations roles, with a focus on Order-To-Cash (OTC) process.
- Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity.
- Ability to work collaboratively in a team environment.
- Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence others
- Strong interpersonal skills and the ability to work cross-functionally in a matrix organization
- Flexible to work with global offices across several time zones
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