Accenture
Website:
accenture.com
Job details:
Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Genesys Cloud CX
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project requirements are met, facilitating discussions to address challenges, and guiding the development process to achieve optimal results. You will engage with stakeholders to gather feedback and iterate on solutions, ensuring that the applications meet user needs and business objectives. Your role will also include mentoring team members and fostering a collaborative environment to drive innovation and efficiency in project delivery.
Roles & Responsibilities
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and adjust plans as necessary to meet deadlines.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Genesys Cloud CX.
- Strong understanding of application design and development methodologies.
- Experience with cloud-based solutions and deployment strategies.
- Ability to troubleshoot and resolve technical issues effectively.
- Familiarity with agile development practices and tools.
Additional Information
- The candidate should have minimum 5 years of experience in Genesys Cloud CX.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Click on Apply to know more.