Website:
Job details:
- Job Title: Cust Exp Professional
- Location : Bengaluru, Karnataka, India
- Employment Type : Full-time
Responsibilities:
- Respond promptly to customer inquiries related to core returns via phone and email.
- Contact customers to recover cores by the specified due date.
- Process late return fees in accordance with company terms and conditions.
- Coordinate with internal teams to resolve customer issues efficiently.
- Provide exceptional customer support during critical situations.
- Maintain accurate records of customer interactions and transactions.
Required Qualifications:
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and prioritize tasks effectively.
Preferred Qualifications:
- Bachelor’s degree.
- Experience in the aviation industry or knowledge of aircraft parts.
- Familiarity with order management systems and CRM software.
- Ability to multitask and handle multiple customer inquiries simultaneously.
- Strong problem-solving and critical thinking skills.
Compensation & Benefits:
Competitive salary and benefits package, including healthcare coverage, paid leave, and professional development opportunities
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