Cust Exp Professional
Honeywell
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- CRM
- customer service
- interpersonal skills
About the role
Honeywell
Website:
honeywell.com
Job details:
Responsibilities
- Respond promptly to customer inquiries related to core returns via phone and email.
- Contact customer to recover cores as per the due date via email and phone.
- Bill customer for late return fee as per the SPEX terms and conditions
- Coordinate with internal teams to ensure timely resolution of customer issues
- Provide exceptional customer service and support during critical situations
- Maintain accurate records of customer interactions and transactions
Qualifications
YOU MUST HAVE
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
WE VALUE
- Bachelor's degree
- Experience in the aviation industry or knowledge of aircraft parts
- Familiarity with order management systems and CRM software
- Ability to multitask and handle multiple customer inquiries simultaneously
- Problem-solving skills and ability to think critically
Click on Apply to know more.
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