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Associate Center Manager

Salary

₹2.25 - 3 LPA

Min Experience

0 years

Location

Delhi

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

The Associate Center Manager at CultFit is responsible for customer experience, in- gym center sales ,inventory management, customer troubleshooting and people management. Sales :- -Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Up-selling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools Operations :- -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts -Ensuring punctuality of trainers and classes -Handle issues with respect to attendance, equipment and space availability -Customer interactions and troubleshooting -Interact with walk-ins and prospective clients -Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere -Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post class -Center facility audits and inputs -Ensure that we do daily audits of the center and facility including all supplies and essentials

About the company

At cult.fit, we make group workouts fun, daily food healthy & tasty, mental fitness easy with yoga & meditation, Medical & lifestyle care hassle-free.

Skills

sales
customer handling
center management
communication skills