Associate Manager

Title: Associate Center Manager

Experience- 0-4 Years

Location: Mumbai, Maharashtra, India

Roles and Responsibilities:

• Oversee the day-to-day operations of the center, ensuring smooth functioning and adherence to quality standards.
• Lead sales initiatives, develop and implement sales strategies to achieve targets.
• Coordinate with the team to ensure operational excellence and high-quality customer service.
• Ensure effective communication within the team and address any issues or conflicts that may arise.
• Develop and implement strategies for operational efficiency and business growth.
• Manage resources effectively, ensuring optimal utilization.
• Train and mentor staff, fostering a positive work environment that motivates high performance.
• Maintain a deep understanding of the market and industry trends, competitor activities, and consumer needs.

Required Qualifications:

• Bachelor’s degree in Business Administration, Management, or any related field.
• Proven experience in sales and operations management, preferably in a leadership role.
• Exceptional communication and interpersonal skills.
• Strong understanding of business management, financial, and leadership principles.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent customer service and relationship-building skills.

Key Responsibilities:

• Managing the center's operations and sales to drive business growth.
• Building and maintaining strong relationships with customers and ensuring high levels of customer satisfaction.
• Directing and overseeing the center's activities to ensure compliance with the company's policies and standards.
• Communicating effectively with staff and stakeholders, and resolving any issues or conflicts.
• Identifying opportunities for improvements in operations and sales and implementing new strategies as needed.