Event Coordinator

Summary

The Events & Restaurant Manager is responsible for building sales by creating and managing parties and special events while managing the daily operations of the store.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Events & Restaurant Management
•    Assist in Interviewing, Hiring, Training and Supervising all Hostesses and Servers 
•    Inventory and order all Office, and Front of the House supplies
•    Clean, maintain, organize and stock host stand and server stations
•    Field all party inquiries, administer all contracts and execute all private parties
o    Print out contracts and discuss with General Manager
o    Review contracts with General Manager before final copy is executed
o    Reply to all party inquires within 24 hours
o    Book and maintain all private events
•    Floor Management during lunch and dinner
o    Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
o    Host mandatory AM / PM Pre-Shift meeting for wait staff and bartenders
o    Update and maintain accurate pre-shift notes
•    Update intranet, events calendar and website
o    Hold a calendar for at least two months out for all in house, catering parties and outside events  that may affect staffing and / or sales
o    Maintaining all Social Media Sites – Facebook, Twitter, Instagram, Yelp, OpenTable, etc.
o    Design, Print, Implementation of all Promo Materials
o    Promoting various Nights and Events
•    Play theme appropriate music throughout each segment of the shift
•    Control all volume, lighting and temperature throughout the shift
•    CTUIT and nightly sales email
•    Check Yelp, OT and Trip Advisor and draft response to any negative reviews / complaints
•    Ensure guest satisfaction and retention
•    File comments cards and update database
•    Get out into the community and grow sales, by networking and attending various community outreach programs
•    Complete bar cards daily and distribute to entire staff and managers 

Ensure that comment cards are available to the staff and collect at the end of all shifts. 

A hospitality business focused on dining and events.