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Virtual Assistant (VA) for Vacation Rental Company – Short-Term Rental Experience Required

Min Experience

1 years

Location

Latin America

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

We're looking for a rockstar Virtual Assistant to join our team and support daily operations for our growing vacation rental business. This is a remote position, but experience in short-term rentals (STR) is non-negotiable—please apply only if you’ve worked with platforms like Airbnb, Vrbo, or similar.


What You’ll Do:

  • Manage guest communication (pre-booking to post-checkout)
  • Coordinate with cleaners, maintenance, and vendors
  • Monitor reservations and booking platforms
  • Handle calendar updates, pricing adjustments, and availability sync
  • Assist with reviews, guest issues, and minor tech support


Requirements:

  • Proven experience working in the short-term rental industry
  • Familiarity with Airbnb, Vrbo, Booking.com, and channel managers (like Hospitable, Guesty, etc.)
  • Strong written English and customer service skills
  • Tech-savvy and organized with attention to detail
  • Able to work independently and solve problems on the fly

About the company

Vacation rental company

Skills

customer service
short-term rentals
airbnb
vrbo
booking.com
channel management
hospitable
guesty