Virtual Assistant (VA) for Vacation Rental Company – Short-Term Rental Experience Required

We're looking for a rockstar Virtual Assistant to join our team and support daily operations for our growing vacation rental business. This is a remote position, but experience in short-term rentals (STR) is non-negotiable—please apply only if you’ve worked with platforms like Airbnb, Vrbo, or similar.

What You’ll Do:

• Manage guest communication (pre-booking to post-checkout)
• Coordinate with cleaners, maintenance, and vendors
• Monitor reservations and booking platforms
• Handle calendar updates, pricing adjustments, and availability sync
• Assist with reviews, guest issues, and minor tech support

Requirements:

• Proven experience working in the short-term rental industry
• Familiarity with Airbnb, Vrbo, Booking.com, and channel managers (like Hospitable, Guesty, etc.)
• Strong written English and customer service skills
• Tech-savvy and organized with attention to detail
• Able to work independently and solve problems on the fly