Description
Assists the manager with day to day banking transactions, opens accounts, IRAs, HSA, instant issue debit cards, etc. While giving the customer a great experience representing the bank's brand, values and plays a vital role in a welcoming, secure, and professional banking environment.
- Open new accounts: all forms of deposit accounts and add on services
- Manager customer accounts: overdrafts, refunds, cross sell opportunities
- Manage non-interest expense and income to the most profitable opportunity
- Digital banking questions and customer support
- Debit card questions and customer support
- Instant issue debit card machine operation and maintenance
- Complete location opening/closing procedures in a safe manner
- Management of teller line: schedule, balancing issues, review/approval of transactions as needed
- Welcome and train new tellers on policies and procedures
- Team management: timecard review, input on reviews
Minor Duties:
- Back-up branch manager in absence
- Perform teller duties when required
- Originate and close consumer loans
- Review obituaries, place appropriate holds and prepare necessary paperwork
- Assist in resolving daily balancing issues
- Training review of products, policies, procedures during monthly branch meetings (all staff)
- Attend management meetings as required
- Maintain a sufficient understanding of and adhere to regulatory compliance requirements as applicable, including BSA/OFAC
- Courses and seminars as offered
- Other Duties as Assigned
Requirements
Requirements:
- High school diploma or equivalent
- Banking experience preferred (2+ years or equivalent)
- Excellent organizational skills
- Excellent inter-personal skills
- Detail-oriented
- Problem-solving skills
- College level coursework in the business field preferred
Physical Qualifications:
- Be able to life and carry up to 50lbs
- Be able to sit or stand for extended periods of time
Summary
Assistant Branch Manager helps the Branch Manager with banking transactions. While giving the customer a great experience representing the bank's brand, values and plays a vital role in presenting a welcoming, secure, and professional banking environment.