Krish
Website:
krishgroup.org
Job details:
Company Description Krish Group is a trusted real estate developer in Bhiwadi and the NCR region, with a legacy dating back to 2006 and a core vision of “Home for All.” The group delivers quality residential and commercial projects, including plots, apartments, builder floors, villas, and business spaces, known for transparency and timely delivery. Its promoters bring deep roots in Rajasthan and extensive experience across Real Estate, Trading, Financial Management, and Consultancy, shaping the company’s strong values and ethics. With a clear strategy for growth and expansion, Krish Group has built a reputation that homebuyers and investors rely on, treating every project as a promise and every delivered home as a milestone.
Role Description The CRM Inter is a full-time, on-site role based in Gurugram, focused on managing and enhancing customer relationships throughout the real estate sales cycle. Responsibilities include responding to customer queries, coordinating site visits, tracking leads, and maintaining accurate records in CRM systems. The role involves supporting the sales team with timely follow-ups, sharing project information, and ensuring a smooth experience for prospective and existing buyers. The CRM Inter will also collaborate with project and marketing teams to address customer feedback, provide status updates on bookings and payments, and help improve customer satisfaction and retention.
Qualifications
- Candidates should possess strong Customer Relationship Management (CRM) and client service skills.
- Candidates should possess effective Communication skills, including clear verbal and written interaction with customers and internal teams.
- Candidates should possess solid Sales and negotiation abilities to support conversions and up-selling opportunities.
- Candidates should possess good Analytical Skills to interpret customer data, track performance, and identify trends.
- Candidates should possess basic Project Management skills to coordinate activities between sales, operations, and customers.
- Proficiency in CRM software and MS Office tools (Excel, Word, PowerPoint) is beneficial.
- Prior experience in real estate, customer service, or sales coordination is an advantage.
- A graduate degree in Business, Commerce, Marketing, or a related field is preferred.
- Ability to work collaboratively, maintain professionalism under pressure, and manage multiple tasks efficiently.
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