VirtuHR India
Website:
virtuhr.in
Job details:
Job Title: CRM Executive
Location: Andheri, Mumbai
Salary Offered: Upto Rs.30,000/- to 35,000/- per month.
Description
- Manage and maintain client data using the Datamine Database, ensuring accuracy and timely updates.
- Handle inbound and outbound client calls to address queries, provide updates, and strengthen client relationships.
- Act as the liaison between clients and internal teams to ensure smooth and timely resolution of client requests.
- Track and report client interactions and feedback, escalating issues or insights to the relevant department.
- Assist in onboarding new clients and ensure they have a seamless experience.
- Follow up with clients on pending documents, service delivery, or queries.
- Identify potential upselling/cross-selling opportunities and share leads with the sales team.
Qualifications And Skills
- Education: Bachelor’s degree in any discipline (preferably in Business, Marketing, or related fields).
- Experience: 1–3 years in a CRM, client servicing, or coordination role.
- Technical Skills: Proficiency in MS Word, Excel, and PowerPoint, Proficiency in CRM tools
- Soft Skills: Fluent in English with strong verbal and written communication skills.
- Industry Knowledge: Understanding of financial markets and regulatory frameworks.
Skills: communication skills,ms word,ms powerpoint,data,follow up,inbound calls,onboard new clients,finacial,crm,ms excel,crm executive
Click on Apply to know more.