ERBrains
Website:
erbrains.com
Job details:
Position: CE/CRM Technical Consultant – Microsoft Dynamics 365 CE/CRM
Experience: 4+ years
Location: Bangalore, Karnataka, India
Key Qualifications & Skills
- 4+ years of hands-on experience in Microsoft Dynamics 365 CE/CRM implementation, customization & support.
- Strong expertise in Model-Driven Apps, Canvas Apps, Power Pages.
- Proficiency in Plugins, Custom Workflows, Custom Actions, JavaScript, PCF Controls.
- Experience in Power Automate (flows, approvals, BPFs) and Copilot Studio.
- Handson experience with complex integrations using APIs, Azure Logic Apps, middleware, or custom connectors.
- Strong knowledge of On-Premises (IFD) and D365 Online environments.
- Proficiency in C#, ASP.NET, SQL Server, JavaScript, and OOP concepts.
- Experience in SSRS, FetchXML, and Power BI reporting.
- Proficiency in solution architecture, data migration, and performance optimization.
- Experience with Azure DevOps pipelines for CI/CD, ALM best practices, and automated deployments.
- Familiar with tools: Azure DevOps, Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, SVN, Jira, Confluence.
- Proficiency with Microsoft Visual Studio, XRM Toolbox, CRM REST Builder, Ribbon Workbench.
- Experience with Web API and consuming third-party APIs using plugins and workflows.
- Expertise with Plugin Registration Tool for CRM customization and deployment.
- Excellent communication and client-facing skills, including international client engagement.
- Microsoft Dynamics 365 and Power Platform certifications (preferred).
Key Responsibilities:
Solution Design & Development
- Analyze client requirements and translate them into technical specifications.
- Configure and customize D365 CE applications (entities, forms, views, dashboards, roles).
- Develop and enhance solutions using Plugins, Workflows, Custom Actions, JavaScript, and PCF Controls.
- Build and optimize Model-Driven Apps, Canvas Apps, and Power Pages.
- Design reusable frameworks and components for faster delivery.
Integrations & Power Platform
- Design and deliver complex integrations with external systems (APIs, Azure Logic Apps, middleware).
- Automate processes using Power Automate (flows, approvals, and BPFs).
- Build intelligent customer experiences using Copilot Studio and AI-driven capabilities.
- Consume third-party APIs via plugins and workflows, ensuring secure and reliable communication.
Data & Reporting
- Design and optimize data models, migrations, and cleansing activities.
- Create advanced reports using SSRS, FetchXML, and Power BI.
- Ensure scalability, governance, and security of data across environments.
Deployment & DevOps
- Manage solution packaging, deployments, version control, and lifecycle management.
- Implement Azure DevOps pipelines for CI/CD, ensuring automated builds, tests, and deployments.
- Utilize tools such as Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, and SVN for testing, debugging, and version control.
- Follow ALM practices to maintain reliability and efficiency across environments.
- Support both on-premises and cloud deployments.
Client Engagement & Delivery
- Conduct workshops, requirement sessions, and demos for client stakeholders.
- Support clients during UAT (User Acceptance Testing) and post-go-live phases.
- Provide end-user and admin training to maximize adoption.
- Act as a trusted advisor by recommending optimizations and enhancements.
Team Collaboration
- Collaborate with functional consultants, architects, and project managers for seamless delivery.
- Conduct code reviews, mentor junior consultants, and enforce best practices.
- Prepare and maintain documentation: Technical Design Docs, Configuration Guides, Test Cases.
- Actively participate in Agile ceremonies (sprint planning, scrums, retrospectives).
- Work with collaboration tools such as Jira and Confluence for agile delivery and documentation.
Support & Continuous Improvement
- Provide post-implementation technical support, troubleshoot production issues, and optimize performance.
- Monitor system health, identify bottlenecks, and implement proactive fixes.
- Stay updated with new features in Dynamics 365, Power Platform, and Azure ecosystem to recommend upgrades.
- Leverage tools like XRM Toolbox, CRM REST Builder, and Ribbon Workbench to streamline administration and customization tasks.
Why Join ERBrains?
- Opportunity to work with global clients across multiple industries.
- Exposure to cutting-edge Microsoft technologies and continuous learning.
- Collaborative culture with opportunities to mentor and grow.
- Be part of a growing company with a vision to lead digital transformation globally.
Click on Apply to know more.
