Website:
clubinithr.com
Job details:
Company Description
Clubinit HR Services specializes in end-to-end HR solutions, including recruitment, payroll processing, and HR audits. The company provides tailored corporate training in areas such as interpersonal skills, team building, and personality development. In addition to strategic advisory services for policy creation and compensation, Clubinit HR also offers expertise in legal HR matters like employee safety, termination, and records maintenance. With a focus on addressing organizational needs, Clubinit HR is committed to delivering professional and effective human resource services to clients.
Role Description
This is a full-time on-site position for a Customer Relationship Management (CRM) role located in Chennai. The CRM professional will be responsible for managing and nurturing client relationships, handling customer queries, and identifying business opportunities. Key tasks include tracking customer interactions, analyzing data to recommend improvements, collaborating with the sales team to enhance customer satisfaction, and implementing client-focused projects to drive business growth.
Qualifications
- Strong Customer Relationship Management (CRM) and customer engagement skills
- Sales acumen and ability to identify and pursue business opportunities
- Excellent Communication and interpersonal skills, with the ability to manage client needs effectively
- Proven Analytical Skills to interpret customer data and generate actionable insights
- Experience in Project Management for planning and executing client-focused initiatives
- Ability to work collaboratively across teams and meet tight deadlines
- Bachelor’s degree in Business, Marketing, or a related field
- Prior CRM or related experience is a strong advantage
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