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Job Description
Position: Credit Controller
Reporting To: Chief Financial Officer (CFO)
Location: Bandra West - Mumbai, Maharashtra (ONLY Local Resident can apply)
Business: Big Sam – Seafood Processing & Distribution
Work Time: 10:00 am to 6:00 pm
Working Days: Monday to Friday, All Saturday Work from Home (10:00 am to 2:00 pm), Sunday: Weekly Off.
Mumbai Location Can only apply.
Interested candidate can forward their resume on firoz.premani@bigsams.in or send your resume through what's app (7718099546). NO Calls PLEASE
Salary: Upto 7,20,000/- CTC
Role Purpose
The Credit Controller is responsible for managing customer credit risk, collections, and receivables across all sales channels and locations. The role ensures timely collections, disciplined credit practices, and accurate receivable reporting, thereby supporting liquidity, cash flow, and profitable growth.
Key Responsibilities
1. Credit Policy & Risk Management
- Implement and enforce company credit policy across channels:
- Wholesale
- HoReCa
- Modern Trade
- Retail / Home Delivery
- Distributors, Online & Q-Commerce
- Assess customer creditworthiness and recommend:
- Credit limits
- Credit periods
- Security / advances where required
- Monitor exposure vs approved limits and flag risks proactively
- Review and rationalize credit terms periodically with Sales and CFO
2. Accounts Receivable Management
- Own end-to-end receivables lifecycle from invoicing to collection
- Monitor customer-wise and channel-wise outstanding balances
- Track ageing buckets (current, overdue, critical overdue)
- Ensure accurate and timely posting of invoices, credit notes, and receipts in SAP
3. Collections & Follow-ups
- Drive structured collection plans with clear follow-up schedules
- Coordinate with Sales and Operations for payment recovery without disrupting relationships
- Escalate chronic delays, disputes, and defaults to CFO
- Track promises to pay (PTPs) and ensure closure
4. Channel-wise Control & Discipline
- Manage different credit dynamics across channels:
- Strict controls for Wholesale / Distributors
- Structured compliance for Modern Trade
- Advance / fast settlement models for Q-Commerce & Online
- Ensure adherence to agreed payment cycles and deductions policies
- Track and validate trade schemes, claims, and deductions
5. Reconciliation & Dispute Management
- Resolve invoice disputes, short payments, and rate differences
- Coordinate with Sales, Supply Chain, and Finance to close open items
- Ensure timely issuance and adjustment of credit notes
- Maintain clean customer ledgers with minimal unreconciled balances
6. Reporting & MIS
- Prepare regular MIS for CFO and management covering:
- Total receivables & ageing
- Overdue analysis by customer, channel, and city
- Credit limit utilization
- Collection efficiency
- Highlight risk accounts and recommend corrective actions
- Support month-end and year-end closures
7. Systems & Process Control (SAP ECC)
- Operate and monitor AR processes in SAP ECC (FI-AR, SD integration)
- Ensure master data accuracy for customers (credit limits, payment terms)
- Strengthen SOPs, approval workflows, and audit controls
- Support internal and statutory audits related to receivables
Key KPIs
- DSO (Days Sales Outstanding)
- % Overdue Receivables
- Collection efficiency vs targets
- Credit limit breaches
- Dispute resolution cycle time
- Bad debt / write-off levels
Qualifications & Experience
- Graduate / Post-graduate in Commerce, Finance, or Accounting
- 6–10+ years of experience in credit control / AR management
- Experience in FMCG, food, perishables, or distribution businesses preferred
- Strong working knowledge of SAP ECC – FI / SD
- Good understanding of GST implications on receivables
Skills & Competencies
- Strong follow-up and negotiation skills
- Analytical and detail-oriented
- Ability to balance credit control with business relationships
- Assertive yet collaborative approach
- High integrity and process discipline
Role Interfaces
- CFO – policy, escalations, reporting
- Sales & Channel Heads – credit terms, collections
- Supply Chain & Dispatch – credit blocks and order release
- Finance & Accounting – reconciliation and closure
#Credit Control Manager, #FMCG, #Retai Sector, #Mumbai Location
Please share your updated resume on firoz.premani@bigsams.in
Regards,
Firoz Premani
Manager - HR
Click on Apply to know more.