Agile Scrum Master

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence had an immediate need for an experienced and adaptable Agile Scrum Master to support high-performing, cross-functional teams in delivering value through Agile practices. The ideal candidate is a servant leader with strong Jira expertise who can effectively guide teams in adhering to established workflows while continuously improving how work flows through the system. 

Our organization practices core Scrum principles and selectively incorporates Agile scaling concepts. While we support PI Planning, we do not fully implement all SAFe ceremonies or roles. This role requires sound judgment, flexibility, and the ability to apply Agile practices pragmatically rather than prescriptively. 

Responsibilities  

Agile & Team Facilitation   

• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives   

• Coach teams on Agile and Scrum principles, encouraging accountability, transparency, and continuous improvement   

• Remove impediments and help teams navigate dependencies, risks, and blockers   

• Foster a culture of collaboration, psychological safety, and sustainable delivery   

Jira & Workflow Leadership   

• Serve as a Jira subject-matter expert for Scrum teams  

• Ensure teams consistently adhere to established Jira workflows, issue types, and standards  

• Guide teams on proper backlog hygiene, story writing, estimation, and ticket lifecycle management in Jira  

• Use Jira dashboards and reports to promote transparency and support data-informed decision-making  

• Identify workflow inefficiencies and recommend improvements aligned with Agile best practices   

Scaled & Cross-Team Collaboration   

• Support and facilitate PI Planning activities, including preparation, coordination, and follow-up   

• Help teams manage cross-team dependencies and commitments identified during PI Planning   

• Apply select SAFe concepts when helpful, without rigid framework enforcement  

AI-Aware Delivery: 

• Support teams that use AI-assisted development tools (code generation, automated testing, AI pair programming) and help integrate these into sprint workflows and team norms 

• Understand how AI tooling changes team velocity patterns, code review practices, and estimation — and adapt Agile ceremonies accordingly 

• Facilitate conversations around responsible AI-assisted development, including quality gates, human review expectations, and when AI-generated output requires additional scrutiny 

• Help teams manage the backlog implications of AI feature work, where tasks may involve prompt engineering, integration testing against non-deterministic outputs, or rapid prototyping cycles