product manager - credit card bill payments

OPENING FROM PRODUCT & GROWTH - ALL LOCATIONS what is CRED? CRED is an exclusive community for india's most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true. here's a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better. build a nuanced understanding of CRED's customer base, their behavior, motivations, emotions and develop a thorough understanding of their 'jobs to be done' around all things credit card understand customer's jobs across the spectrum of maximizing the various rewards & benefits on their card on one end to minimizing the downside of interest and charges on the other end conceptualize magical 11-star customer experiences (end to end journeys) and work backwards to arrive at detailed & audacious product roadmap define what success for the end customer & CRED looks like and identify smart proxy input metrics that we need to move in order to get there. define smart check metrics and kill criterion for your solutions obsess over the customer experience and find creative and elegant solutions articulate key assumptions in your solution and find ways to quantitatively/qualitatively accept or discard the underlying hypothesis. actively solicit ideas from team members across growth, design, engineering, analytics, data science, product marketing etc to refine your solution further demonstrate good judgment in moving quickly on two-way door decisions and come up with ways of seeking truth and building conviction on one-way door decisions. ship products with high level of craftsmanship manage product lifecycle from ideation to launch and beyond

OPENING FROM PRODUCT & GROWTH - ALL LOCATIONS what is CRED? CRED is an exclusive community for india's most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true. here's a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.