Website:
benchmarkexperiences.com
Job details:
Creative Experiences Ops Associate & Senior Associate
Events | Immersive Corporate Experiences | MICE |
At the intersection of creative thinking, operational precision, and memorable experiences lies this role.
We’re looking for a Creative Experience Operations Associate who can help transform ideas into well-designed, seamlessly executed events, brand experiences, corporate offsites, incentive journeys, and destination-led programmes.
This is not a conventional event coordination role.
We’re looking for someone who understands that every event has a story, every destination can become an experience, and every operational detail contributes to how a guest ultimately feels.
You will work closely with our creative, client servicing, production, travel, hospitality, and operations teams to take projects from brief → concept → planning → production → execution.
You’ll contribute creatively, coordinate meticulously, solve problems quickly, and help ensure that every experience we create feels thoughtful, relevant, polished, and memorable.
What You’ll Be Working On
Creative Concept & Ideation & Experience Planning
Support the development of creative concepts, event themes, experience narratives, presentation ideas, engagement formats, and experiential touchpoints for corporate events, conferences, offsites, incentive programmes, and brand activations.
Translate client briefs into structured experience ideas that are creative while remaining commercially and operationally viable.
Event Blueprint Design & Branding Coordination
Work closely with designers, visualisers, fabricators, production partners, and internal teams to develop:
- Event themes and visual directions
- Stage and set concepts
- Registration and welcome environments
- Branding installations
- Experience zones
- Photo opportunities
- Signage and event collateral
- Digital communication creatives
- Gifting and welcome experiences
Support the creative team by ensuring designs remain aligned with the client's brand guidelines, event objectives, venue realities, timelines, and production feasibility.
MICE & Corporate Experience Planning
Assist in designing corporate incentive programmes, leadership retreats, conferences, sales meets, partner events, and destination experiences.
This includes developing:
- Destination-led itineraries
- Corporate offsite programmes
- Local cultural experiences
- Team engagement concepts
- Networking formats
- Curated dining experiences
- Excursions and destination activities
- Arrival and departure experiences
- Gala evenings and celebrations
- VIP and leadership journeys
The objective is to move beyond standard travel itineraries and create programmes that feel curated, immersive, and relevant to the audience.
Creative Operations & Project Coordination
Own and coordinate multiple project work streams across planning and execution.
You may work across:
- Venue coordination
- Hotel and hospitality planning
- Vendor management
- Creative timelines
- Production requirements
- Guest logistics
- Airport transfers
- Rooming and travel coordination
- Entertainment
- Gifting
- Event collateral
- Activity partners
- F&B experiences
- On-ground manpower
- Event documentation
You will help ensure that creative ideas translate effectively into executable operational plans.
Vendor & Production Coordination
- Coordinate with event production agencies, fabricators, designers, artists, photographers, entertainment partners, destination management companies, hotels, transport partners, gifting vendors, and other suppliers.
- Manage requirements, quotations, timelines, specifications, samples, production schedules, and deliverables while maintaining quality and cost consciousness.
Presentations, Proposals & Experience Decks
Support the development of compelling client presentations, event proposals, destination decks, experience journeys, mood-boards, creative references, programme concepts, and execution plans.
You should be comfortable taking scattered information and converting it into a clear, structured, visually compelling client-facing narrative.
On-Ground Event Execution
Be actively involved in event execution and destination operations.
This may involve managing:
- Venue setup
- Guest arrivals
- Registration
- Branding installation
- Production coordination
- Artist and activity management
- Hotel operations
- Transportation movements
- Event flow
- Hospitality touchpoints
- Vendor teams
- Client requirements
- Last-minute operational troubleshooting
This role requires someone who can remain composed, resourceful, and solutions-oriented in a dynamic live-event environment.
Experience Innovation & Trend Research
Continuously explore emerging ideas across:
- Experiential marketing
- Corporate event formats
- Event technology
- AI-driven experiences
- Interactive engagement
- Destination experiences
- Hospitality trends
- Corporate gifting
- Event communication
- Immersive installations
- Entertainment formats
- Sustainability-led experiences
Identify ideas that can meaningfully elevate Benchmark's event proposals and client experiences.
The Kind of Person We’re Looking For :
- You see more than an event schedule—you see an experience journey.
- You notice how a guest arrives, what they see first, how a stage feels inside a ballroom, how a destination can become part of a story, and how small operational details can dramatically influence the overall experience.
- You are equally comfortable discussing a creative idea with a designer and coordinating its execution with a production vendor.
- You enjoy environments where creativity and operations intersect.
- Most importantly, you understand that great experiences require both imagination and precision.
What You Bring to the Table
Ideally, you bring:
- Experience in events, experiential marketing, MICE, corporate travel, hospitality, brand activations, or related industries
- Strong creative and conceptual thinking
- Good understanding of corporate event planning and execution
- Ability to develop event and experience concepts
- Strong presentation and communication skills
- Understanding of branding, visual design, event production, and fabrication
- Exposure to destination management and corporate group travel
- Strong vendor coordination and negotiation abilities
- Excellent attention to detail
- Ability to manage multiple timelines simultaneously
- Strong problem-solving and decision-making abilities
- Confidence working directly with clients, vendors, hotels, and operational partners
- Ability to operate effectively during live events and high-pressure situations
- A proactive, ownership-driven mindset
Excellent Knowledge of MS PowerPoint, Canva, Adobe Creative Suite, AI Creative tools, presentation design platforms, basic graphic/visual designing acumen, or project-management tools would be an advantage.
Educational Background
- Bachelor’s degree in any relevant discipline including:
- Design, Marketing, Event Management, Hospitality, Travel & Tourism, Mass Communication, Advertising, Business Management, or related fields.
- Relevant industry experience, portfolio quality, creativity, and execution capability will carry significant weight.
Who Will Thrive in This Role
This opportunity is suited to someone who enjoys:
Creating + Coordinating + Executing.
Someone who can brainstorm an innovative welcome experience in the morning, coordinate a production vendor in the afternoon, refine a client presentation in the evening, and confidently manage the experience on-ground when the event goes live.
You should be curious, agile, highly organised, visually aware, resourceful, and genuinely excited about creating exceptional experiences.
Working Details
- Location: Bengaluru – On-Site
- Working Days: Monday – Saturday
- Working Hours: 9:30 AM – 6:30 PM
- Joining Timeline: Immediate or within 30 days
- Compensation: Competitive and aligned with experience and capability; discussed during the interview process.
The nature of the industry requires flexibility during live events, destination programmes, client meetings, rehearsals, and event production periods.
Travel for events, venue inspections, destination recce visits, and on-ground programmes will form an integral part of the role.
Why This Role Is Different
- You won’t simply manage events.
- You’ll help design how people experience them.
- You’ll work across creative concepts, destinations, hospitality, branding, production, technology, storytelling, engagement, and live execution—giving you exposure to the complete experiential ecosystem.
- One week you could be helping conceptualise a leadership offsite.
- The next, you could be developing a destination experience for 300 delegates.
- Then coordinating a stage environment, gala evening, incentive journey, brand activation, or immersive guest experience.
If you enjoy transforming ambitious ideas into experiences people genuinely remember, this role gives you the opportunity to do exactly that.
Think creatively.
Plan intelligently.
Execute relentlessly.
Create experiences that stay with people.
Click on Apply to know more.