Localization Vendor & Project Coordination Manager

Job Title: localization vendor and project coordination Manager (Localization, audio and video Production) Location: Delhi, India (Full-time, Office-based) Working Days : 5.5 days (2nd & 4th sat off & Sunday fix off) Job Overview: We are seeking a good candidate with 2-3 years of experience to manage vendor relationships and coordinate projects for our translation, voice-over, and video production services in both national and international languages. The ideal candidate will have a proven track record of working with global vendors across different time zones and will be responsible for managing localization resources, assigning work to them and ensuring the timely delivery of high-quality media content in foreign and regional languages. Key Responsibilities: 1. Vendor Management: o Identify, evaluate, and onboard national and international vendors, freelancers, and other language experts for localization services (translation, subtitling, dubbing, etc.). o Negotiate vendor contracts, pricing agreements, and service level agreements (SLAs) to ensure cost-effectiveness and adherence to quality standards. o Continuously monitor vendor performance through KPIs such as quality, timeliness, and feedback, and resolve any issues or disputes that may arise. o Conduct performance reviews and ensure vendors adhere to agreed-upon SLAs. 2. Resource Allocation: o Plan and allocate resources such as linguists, translators, voice actors, dubbing artists, sound engineers, editors, animators, video editors, and graphic designers based on project requirements. o Ensure adequate resource availability and capacity for managing multiple simultaneous projects across different languages and platforms. o Monitor workload distribution to avoid bottlenecks and underutilization. o Maintain a resource database to efficiently manage ongoing and future projects. 3. Samples Management o Maintain variety of voice over and translation artists samples along with the rate cards. o Maintain a tracker of artist's availability schedule and share artists samples with CRM team or clients immediately as and when required. o Coding of artist samples and maintenance of their racker on regular basis. 4. Project management o Assigning work to VO artists, translators, interpreters and other linguistics. o Brief the artist/ vendors about the project requirement and timelines to get it done quality work on time. o Share the audio files with production team and get it edited as per the brief and deliver it to the respective project manager for the final delivery. 5. Project Coordination: o Collaborate with internal stakeholders (project managers, product teams, and other departments) to clearly define project needs and allocate resources accordingly. o Track the progress of multiple localization and video production projects, ensuring adherence to quality standards, project deadlines, and budget constraints. o Provide regular updates on project timelines, resource allocation, and any potential risks to internal teams and stakeholders. 6. Quality Assurance and Compliance: o Ensure all localized content complies with cultural, legal, and regulatory standards for the target regions. o Oversee quality control processes, including reviews, testing, and edits, to ensure localization accuracy and adherence to client specifications. 7. Cost and Budget Management: o Develop and manage budgets for localization projects, balancing cost efficiency, quality, and project speed. o Optimize resource allocation to ensure cost-effective solutions without compromising output quality. 8. Process Improvement: o Continuously evaluate and improve vendor coordination processes to meet growing localization demands. o Identify and implement tools, technologies, and workflows that enhance localization efficiency, speed up processes, and ensure consistency in project delivery. 9. Vendor payment management o Keep track of vendors invoices and verification o Coordinate with accounts team and get it release vendors payment timely. Skills and Qualifications: Experience: Minimum 2-3 years of experience in vendor management and project coordination within the media industry, specifically in localization and video production services. Tools: Proficient in CRM tools for effort estimation, process management, and compliance, ensuring timely project delivery. o Experience with Project Management Tools: Hubspot, Jira o CAT Tools: SMARTCAT, SDL Trados o Business Communication Platforms: Slack, Flock o QA Tools: Verifika, X-Bench AI/ML Knowledge: Familiarity with AI-driven localization tools (e.g., Chat GPT 3.5 and above, AWS, Cloud API, SMARTCAT) for both Indian and foreign languages. Industry Knowledge: Expertise in localization services such as translation, transcription, subtitling, audio/video translation, interpretation, dubbing, and voice-over. Vendor Management: Experience coordinating freelancers, localization vendors, linguists, and subject-matter experts while balancing translation costs and project budgets. Leadership: Skilled at leading and mentoring teams, maximizing productivity while fostering a cohesive and collaborative environment. Education: Bachelor's degree in a relevant field. Additional Requirements: Experience working with international vendors and resources in different time zones. Strong organizational, communication, and negotiation skills.